Ambervel Cancellation & Return Policy
Thank you for choosing Ambervel. We are committed to delivering a thoughtful and reliable experience rooted in purity and care. Please review our cancellation and return policy carefully before placing an order.
1. No Cancellations After Order Placement
Once an order is successfully placed and confirmed, it cannot be canceled, modified, or refunded. We kindly request that you double-check all details—such as product quantity, shipping address, and payment method—before completing your purchase.
2. Order Accuracy Responsibility
Customers are responsible for reviewing all order details thoroughly before checkout. Please ensure all information provided is correct, including address, contact, and product selection.
3. Returns and Exchanges
Due to the personal care nature of our product, we do not accept returns, exchanges, or refunds once the order has been delivered. We value hygiene and safety above all else.
4. Damaged or Incorrect Products
If you receive a product that is damaged or incorrect, please contact us within 24 hours of delivery. Send an email to amberveloil@gmail.com with:
- A clear photo of the entire delivery box
- Details of the issue
We are unable to process any claims without photographic proof of the outer packaging.
5. Order Cancellation by Ambervel
We reserve the right to cancel any order under certain circumstances, such as:
- Product unavailability
- Technical errors
- Suspicious or fraudulent activity
- Breach of our Terms and Conditions
If your order is canceled by us, you will be informed promptly and issued a full refund to your original payment method.
6. Customer Support
If you have any concerns or questions about your order or this policy, please don’t hesitate to contact our team at care@ambervel.com.
By placing an order on www.ambervel.in, you acknowledge and agree to our cancellation and return policy. We appreciate your understanding and support in helping us deliver quality and integrity in every order.
Thank you for choosing Ambervel. We look forward to serving you!
Ambervel
Customer Support: care@ambervel.com