Ambervel Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ambervel.in.
What Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device.
As you browse, we also collect data on the specific pages or products you view, websites or search terms that referred you, and how you interact with the Site. This is collectively referred to as Device Information.
We collect Device Information using:
- Cookies – small data files with an anonymous identifier.
- Log Files – track actions like page views, browser type, IP address, date/time stamps, and more.
- Web Beacons, Tags, and Pixels – used to analyze website usage and marketing performance.
When you make or attempt to make a purchase, we collect information like your name, billing/shipping address, email, phone number, and payment details (e.g., card or UPI). This is your Order Information.
Personal Information refers to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
- Process and fulfill your orders (including payments and delivery).
- Send you order confirmations and invoices.
- Communicate with you about your order or inquiries.
- Screen for potential fraud or risks.
- Send relevant offers, subscription updates, or referral rewards (if applicable).
We use Device Information to:
- Improve our website's performance and customer experience.
- Detect and prevent potential fraud and abuse.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to operate our business effectively:
- Shopify – for website hosting and e-commerce operations.
- PayU – our payment gateway partner.
- Shipping and Logistics Providers – to deliver your orders.
- Analytics Tools – like Google Analytics, to understand visitor behavior.
We do not store sensitive payment information such as complete card numbers or CVV codes. These are securely processed by our payment partners.
Learn more about Shopify's privacy practices here: Shopify Privacy Policy
Behavioural Advertising
We may use your information to deliver personalized ads or marketing based on your browsing activity.
You can opt out of targeted ads through:
- Facebook: Ad Preferences
- Google: Ad Settings
Consent to Contact
By using our site or placing an order, you consent to receive communication from Ambervel via SMS, email, phone, or WhatsApp—including updates, offers, and promotional messages.
If you wish to stop such communication, you may contact us directly or unsubscribe via links in our emails.
Feedback and Reviews
Any feedback, reviews, or comments submitted to us may be used for marketing or product improvement. Such submissions are not considered confidential.
Data Retention
We retain your Order Information for our records unless you request deletion. You may contact us at any time to update or remove your data.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review this page regularly for the latest version.
Contact Us
For any questions about this policy or your personal information, contact us at: